I started writing this post because I’ve been thinking a lot about what kind of refund policy to have for my own products. Logically, I’ve always felt that offering a refund makes sound business sense but I can’t help the nagging feeling that refunds on digital products are just an invitation for people to steal your work.
Initially I thought I would just write up some thoughts on the subject and maybe include some best practice examples of refund policies. In fact, I ended up contacting nearly 100 theme and plugin shops and as I found out more about how other people approached the subject, I started to change my mind about my own approach.
So, if you’d like to find out more about refund policies and refund rates, read on. Read more